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| Sani Express bus |
Motto“At Sani Express we put passengers life above everything else. Safety and comfort is our priority. In order to ensure the safety of the passengers, we will make sure all the buses are in a good condition before departing to a destination.”
Company HistorySani Express Sdn Bhd
is a wholly owned subsidiary of Sani United Berhad. It established on January
9, 2007. Sani Express has begin their services in the same year with 15 single
deck buses enroute to Kuala Terengganu and later to Kota Bharu, Kelantan and
Kuantan.SESB started the
route with Kuala Terengganu with 7 single deck coaches, Kota Bharu with 6
single deck coaches and Kuantan with 2 single deck coaches as there are large
number of manpower from East Cost working in the Klang Valley for past 20
years.The tremendous growth
of job opportunities in the Klang Valley whether employed or self-employed has
result an influx of individuals from the East Coast to meet the demand. The
influx has increased the volume of passengers using the mode of express buses
to return to their respective states and vice-versa.In the year 2008,
Sani Express has shifted its services to a double decker buses with the aim to
provide better and quality services to its passengers. Initially, the company
accquired 15 double decker buses to replace the single deck buses of which 6
buses to cater for Kota Bharu, Kelantan, 7 buses to Kuala Terengganu,
Terengganu and remaining 2 to Kuantan, Pahang.Due to an
overhelming, response from the public for double decker buses to East Coast
routes, Sani Express has accquired another 10 more buses of which 6 buses to
Northern Region to cover namely Butterworth, Sungai Petani, Alor Setar, Jitra,
Cangloon, Kangar and Kuala Perlis, 2 buses to Kota Bharu and another 2 buses to
Kuala Terengganu.
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| Sani Express map of their business location and their way |
In the year to come
they have plan to extend their service network to reach more destination
particularly in Soutern Region. At the same time Sani Express also plan to
increase the number of buses and new route to both Kelantan and Terengganu on
the existing number to support the demands. The distinctive red
coaches of Sani Express now are familiar on East Cost and Northern roads.
Sani Express Sdn Bhd was built on the principles of quality customer service
and reliability. This philosophy has enable they to forge close relationship
with their customers who know they can depend on them.
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| in-front passenger seat |
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| view inside the Sani Express bus |
The series of the evolution:2006 - Route from Kuala Terengganu to Kuala Lumpur2007 - Expansion route from Kota Bharu to Kuala Lumpur2008 - Route from Kuantan to Kuala Lumpur2009 - Northern Route – Kuala Perlis, Alor Setar to Kuala Lumpur Advantage for using Sani Express Sdn Bhd
- New Hi-technology Chasis Engine by
SCANIA Malaysia.
- A solid build in R66 Bus body and
Structure by SKS Coach Builders
- Monthly contract services with
SCANIA for bus maintenance and its expertise
- New high quality tires are applied
for all buses. NO use tires provided.
PRO AND CONS OF THE PRODUCTS
PRO
OF THE PRODUCTS:
|
CHARACTERS
OF PRODUCT / NAME
|
SHAMISHA
EXPRESS
|
SANI
EXPRESS
|
|
TYPE
OF PRODUCTS
|
BUS
EXPRESS
|
BUS
EXPRESS
|
|
NETWORK
|
- Eastern coast of Peninsular Malaysia
- The Eastern region route Shamisha Express buses travel from Dungun,
Jertih, Johor Baharu, Kota Bharu, Kuala Terengganu, Kuantan, Pasir Mas, Pasir
Puteh, Pengkalan Chepa, Pengkalan Kubor, Rantau Panjang and Temerloh
|
- Eastern coast of Peninsular Malaysia
- Sani Express has
begin their services with 15 single deck buses en route to Kuala Terengganu
and later to Kota Bharu, Kelantan and Kuantan, Pahang.
|
|
TYPE
OF BUSES THE COMPANY USE
|
-
DOUBLE DECKERS
-
SINGGLE DECKERS
|
-
DOUBLES DECKERS
-
SINGLES DECKERS
|
 |
| product and services that provided by Sani Express Sdn Bhd |
CONS
OF THE PRODUCT:
|
CHARACTERS
/ NAME OF PRODUCT
|
SANI
EXPRESS
|
SYAMISHA
EXPRESS
|
|
TIME
|
always
on time arrive and move
come
early so the bus can move early than the time
EX: -
|
-
always
late to reach distination and also late to collect the customer.
|
|
MANAGEMENT
|
their
management are good. every customer said the are very friendly.
ex:
the drivers and the bus conductors always speak politely and help their
customer what their need during travel.
|
-
their
driver and bus conductor are very rude.
-
the
company also always make the same mistake,they never make any mantainen to
the bus.
-
their
bus always broken and never reach distination on time because their time
management are very poor.
|
|
PRICE
|
their
price are very expensive then other bus because their need to hire “scania”
to do their maintenance every month.
|
-
their
price are cheap but their management are very poor.
-
their
lack in their time management,maintain and their customers relationship
|
References
- http://www.saniexpress.com.my/home.html
- http://www.expressbusmalaysia.com/bus-company/sani-express
- http://landasan.info/services/sani-express/
- http://alkisahhidup.blogspot.com/2010/11/pengalaman-paling-teruk-menaiki-bas.html
- http://jomnaikbas.wordpress.com/2010/07/16/jom-naik-special-shamisha/
- http://zamzunita.blogspot.com/2009/07/banned-bas-shamisha.html
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